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Injured in a Motor Vehicle or Workplace Accident?
We Bill ICBC and WSBC directly.
There is a lot to juggle in the first few weeks following a motor vehicle or workplace accident. It can all become quite overwhelming, especially when you are still dealing with the pain of the accident. These next few lines summarize what you’ll need for your first appointment, and offer some general information to help guide you through the process.
ICBC
What do I need to attend Physio?
For us to bill ICBC for you, we will need:
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Your ICBC claim number
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Your birthdate
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Your Claim Adjuster’s email and phone number
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The date of the accident
Did you know?
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Now, as soon as you are in a motor vehicle accident, you are instantly approved for 25 physiotherapy treatments. You have 12 weeks from the date of the accident to seek treatment. If you do not seek treatment within this timeline, you will most likely need to submit a new doctor’s referral to ICBC in order for us to bill them.
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If you are in a motor vehicle accident while at work, this claim defaults to WSBC, not ICBC. Even though ICBC will provide you with a claim number. You need to seek treatment under a WSBC claim. This rule is a bit less known, but we can help guide you through the process.
WSBC
What do I need to attend Physio?
For us to bill WSBC for you, we will need:
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Your WSBC claim number
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Your Personal Health Care number
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Your injury date
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Your Claim Adjuster’s email and phone number
Did you know?
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If you seek physiotherapy treatment within 60 days of the accident and/or surgery, whether the claim is approved or pending, WSBC pays for your Initial Assessment with us.
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If you seek physiotherapy treatment outside of this 60 day window, we will need to contact your case manager to obtain claim approval.
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A standard treatment block is 6 weeks, while a post-surgical treatment block is 8 weeks. We hope to see WSBC patients 2-3 times per week throughout these treatment blocks.
